Some ideas deserve a higher word-count than Twitter permits. You’ll find those ideas here.
Enjoy reading insights and observations that can help you live, lead, and perform better than you did before reading them!
Author’s Note: While none of them were written on that pad, it did make for a nice photo opportunity!
How does a business differentiate its customer experience, and generate loyalty? One bar in Philadelphia takes a unique approach to differentiation and, in the process,
Remote work has upended how we see our jobs, and how companies distinguish themselves. On the surface, the RTO (Return to Office) movement is about
In my new book The Tip Jar Culture, I introduce a concept that seems simple on the surface but is profound in its implications: “Take
In my work as a keynote speaker, I use music as a metaphor to help my audience experience the similarities between an engaging musical performance,
